Shipping policy

Last updated: September 15, 2026

Zymbrax currently offers standard shipping to eligible addresses in the contiguous United States.

Where We Ship

We ship within the contiguous United States only. We do not currently ship to Alaska, Hawaii, U.S. territories, international destinations, P.O. boxes, or APO/FPO/DPO military addresses.

Shipping Cost

Standard shipping is free for eligible orders delivered to the contiguous United States. We do not currently offer expedited shipping.

Processing and Delivery Estimates

· Order processing: 1–3 business days after payment is successfully authorized.

· Estimated transit time: 3–7 business days after shipment.

· Estimated total time: generally 4–10 business days from successful order placement.

Business days exclude weekends and U.S. federal holidays. Delivery dates are estimates, not guarantees. Severe weather, carrier disruptions, peak seasons, incorrect addresses, or events outside our reasonable control may cause delays.

Carriers and Tracking

Orders may be shipped by USPS, UPS, FedEx, or DHL, depending on the destination, package, and service availability. When tracking is available, we will send it to the email address provided at checkout. Tracking may take up to 48 hours to update after a label is created.

Address Accuracy and Changes

Customers are responsible for providing a complete and accurate shipping address. Contact support@zymbrax.com immediately if a correction is needed. We can attempt an address change only before shipment and cannot guarantee that a requested change will be completed.

If a package is returned because of an incorrect, incomplete, refused, or ineligible address, contact us. Additional shipping costs may apply before reshipment unless the problem resulted from our error.

Lost, Damaged, or Marked Delivered but Not Received

Email support@zymbrax.com as soon as possible with your order number and relevant details. For a package marked delivered but not received, first check the delivery location, household members, neighbors, and any carrier notice, and allow 48 hours in case of an early delivery scan. We will work with you and the carrier to investigate. Resolution may require carrier confirmation and may include replacement or refund when appropriate.